VoiceDesk

01 //Overview

A multi-tenant platform where agencies run AI receptionists for their clients under their own brand. Each business gets an agent that talks to callers in real time, answers from its own knowledge base, checks availability, books, captures leads and hands over to a person when needed.

02 //The problem

Hotels, clinics, restaurants and trades miss calls after hours and at peak times, and every missed call is a lost booking. Agencies want to sell an AI receptionist to these clients, but off-the-shelf tools can't be rebranded and charge a platform fee on every minute.

03 //The solution

• Live voice calls in the browser or by phone, with the caller able to interrupt the agent mid-sentence
• Retrieval from each business's own knowledge base; the agent answers only from it
• Tools for availability, booking with SMS confirmation, lookup and cancel, lead capture, messages and warm transfer
• One engine, many industries: hotel stays, restaurant tables, clinic appointments and service visits from templates
• White-label agencies with their own brand and domain, each seeing only its own clients
• Live call feed, transcripts, AI call summaries with outcome and sentiment, and analytics

04 //Built with